Privacy notice

This notice explains how HYPER ZAP PTE. LTD. (“Hyper Zap”, “we”, “us” or “our”) handles personal data when you visit hyperzap.co or contact us about our services.

Information we may receive

We may receive information you choose to send us, such as your name, business contact details, company name and the contents of your enquiry. Our hosting and security providers may also process limited technical information, such as IP address, browser type, requested pages and timestamps, to deliver and protect the website.

How we use information

• To respond to enquiries and arrange product discussions.
• To operate, secure and improve this website.
• To meet legal, regulatory and record-keeping obligations.

Cookies and analytics

This version of the website does not use advertising cookies or third-party analytics. If that changes, we will update this notice and provide any controls required by applicable law.

Sharing and overseas processing

We may use service providers for hosting, security, communications and business operations. Where data is processed outside Singapore, we take reasonable steps to ensure a comparable standard of protection. We do not sell personal data.

Retention and security

We retain personal data only for as long as reasonably necessary for the purpose it was collected, including legal and business record requirements. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

Your choices

You may ask to access, correct or delete personal data we hold about you, subject to applicable exceptions. Send your request to hello@hyperzap.co. We may need to verify your identity before completing a request.

Product conversations

When a business deploys Hyper Zap to handle customer conversations, the business and Hyper Zap will define their respective data responsibilities in the applicable service agreement. Questions about a specific business conversation should normally be directed first to that business.

Changes to this notice

We may update this notice as our website, services or legal obligations change. The date above shows when it was last revised.